Growth Requires Change

By Arvid Madland Lyngnes

For small consultancies, growth is a key goal—whether that means securing more clients, increasing revenue, or scaling services. But a common trap many firms fall into is expecting better results without making any changes.

In reality, business performance is a direct result of the strategies, actions, and resources invested. Without adjusting these, outcomes like client acquisition, revenue, and profitability will stagnate.

The Illusion of Growth Without Change

Many small consultancies rely heavily on word-of-mouth, past clients, or a fixed set of services. While this can sustain a business for a time, expecting continuous growth from the same approach is unrealistic.

Let’s break this down with a visual:

📈 Growth vs. Stagnation: The Need for Change

A business that keeps its inputs (marketing efforts, service offerings, outreach) unchanged will see results plateau, while a consultancy that adapts sees continued growth.

I’ll generate a graph illustrating this.

The Key Drivers of Growth: Change in Action

If you’re a small consultancy looking to grow, here are four key areas where change is necessary:

1️⃣ Adjusting Your Service Offerings

🔹 Example: A consultancy that only offers strategic planning workshops may see diminishing demand. By introducing follow-up implementation support, they can increase client lifetime value.

2️⃣ Expanding the Target Market

🔹 Example: If your primary clients are mid-sized firms, consider targeting adjacent industries or international markets to unlock new opportunities.

3️⃣ Refining Marketing & Outreach

🔹 Example: Relying solely on referrals limits growth. Enhancing digital marketing efforts—through content marketing, LinkedIn networking, or webinars—can increase inbound leads.

4️⃣ Improving Sales Efforts

🔹 Example: Using data-driven lead generation, automated outreach tools, and customer segmentation ensures that the right prospects are targeted at the right time.


📊 The Impact of Small Changes on Growth

Conclusion: Change is the Catalyst for Growth

For small consultancies, growth doesn’t happen by chance—it happens by change. Sticking to the same approach while expecting different results leads to stagnation. However, by making strategic adjustments to services, target markets, marketing efforts, and sales outreach, you can unlock sustainable growth.

The key takeaway? If you want different results, you must take different actions. The sooner you identify what needs to change, the sooner your consultancy will thrive.

 

Arvid Madland Lyngnes

Arvid is our residing chief of learning and responsible for our management development program. His research on organizational learning and development might not be groundbreaking but solidifies the idea that most managers, with the right help, can create market leaders or at the minimum challengers.

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