Estate agencies and agents are losing millions in revenue due to old fashioned and out of date customer journeys. Most stakeholders and clients slip completely through the net and the digitized customer journey rarely exists.
Today’s revolutionizing game changing technology has a lifespan of about one year. Within those 12 months competitors, tech- hubs, students and amateurs will have hundreds and thousands of different systems who will be 3, 4, 5 and 10 times as powerful as systems who retails for a million today.
Sellers want to be part of your customer journey. Buyers want to be part of your customer journey. Stakeholders want to be part of your customer journey
If someone could make sure your calendar was booked with potential clients for the next three months, would you talk to that person? You see the need for personal interaction such as telephone calls or physical contact to attract potential clients is grossly overrated. Petter Vasholmen is a former graphic designer turned tech entusiast and …
Arvid Madland Lyngnes is the lead commercialization at L&F CG
Early 2016 a slow disruption to several industries, markets, and segments started to gather pace. It was the return of the major companies and entities who, for a few years, had been losing out in bidding and contracts to smaller and more specialized competitors. Now, these entities again found their footing and started gulping down …
Commercialization and The Future of Realtors and Estate Agents Read More »
The origin of the realization about customer experience I, and most people I know, have been a customer all our lives. We buy everything we need, everything our family needs and everything our company needs. There are shops and suppliers we return too because their location is convenient for others we return to because they have something …
Clients Return When Customer Experience Meets Expectations Read More »
About 50% of the Fortune 500 companies from the seventies are extinct. Sony was untouchable in the eighties, Microsoft in the nineties. Although these companies are nowhere extinct, the market share they once had, is long gone. Being the best means utilizing every opportunity that presents itself to the max. Rebuttals we regularly encounter; Our …
It Is When You Are Successful the Real Work Starts Read More »
