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Tourism

network

Related experiences; Our service is unique and our customer retention is all about network

Almost everyone believes their company, service, or product is unique and that the business law of averages does not apply to them. At LFCG, we encounter this in almost every business relationship we engage with. And for the company, the provider of the service or product is unique. Because they know, by default, everything worth …

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customer retention

Related experience; Customer retention is difficult in tourism

Customer retention isn’t more difficult in traveling and tourism than in other industries. On the contrary, in tourism, you are provided with an exceptional opportunity to attach emotions to every part of the customer experience thus creating a strong emotional bond on a personal as well as professional level.  The most common rebuttals we encounter …

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A man experiencing VR in bed

Related experience; Triple the value of your company

If you better customer retention with 5%, you should increase profitability with 25-95% on average. If you better customer retention with 10%, you should increase profitability with 50-180%.If you better customer retention with 15%, you should increase profitability with 75-275%. The most common rebuttal we come across are; “We are already doing all we can.” …

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customer experience

Clients return when customer experience meets expectations

The origin of the realization about customer experience I, and most people I know, have been a customer all our lives. We buy everything we need, everything our family needs and everything our company needs. There are shops and suppliers we return too because their location is convenient for others we return to because they have something …

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